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PRIVACY POLICY AND DATA SECURITY
The website operator and/or its representatives take standard precautions to maintain the confidentiality of information as much as possible.
1. Information Collection and Types
A. Personally identifiable information provided by you:
• Full name, shipping address and billing address.
• Email address and mobile phone number.
• This information is collected when making a purchase, opening an account or subscribing to mailings.
B. Information Collected Automatically (Cookies and Usage Data):
• When you browse the Site, we automatically receive your computer's IP address and the information we need about your browser and operating system.
• We use cookies to track items added to your shopping cart (including abandoned carts) and to analyze shopping and search behavior to improve your shopping experience.
• Your browsing and use of the Site are subject to routine data collection by Wix Analytics and its Terms of Use.
• Your browsing and use of the Site constitutes express consent to our Cookie Policy.
C. Visual Data:
The Business reserves the right to document and retain photographs, images, or video recordings of returned products upon the opening of the package at the Studio, as well as to retain images uploaded by Customers to the reporting forms on the Website. Such documentation is collected for the purposes of quality assurance, verifying the condition of the Product, and resolving legal or financial disputes, where necessary. The use of this data shall be strictly limited to these purposes.
2. Purposes of Data Use
The collected information is used by the company exclusively for the following purposes:
• Fulfilling orders and operating the site.
• Communication: Maintaining contact and sending operational messages about order status.
• Direct mailing and marketing (subject to consent): Sending text updates (SMS) and email notifications about promotions and new products - only if explicit consent has been given.
• Improving the service: Analyzing statistical information (without identifying the specific user).
3. Consent and Withdrawal Policy
• Implied consent: Providing personal information in order to complete a transaction (credit card verification, order creation, shipping, return) implies consent to its collection and use for that specific purpose only.
• Withdrawal of consent: You can withdraw your consent to the use of information or to receive marketing materials at any time. You can remove yourself from the mailing lists (by contacting customer service at studionbyelinoya@gmail.com or by SMS to 054-4364-335 or by following the cancellation link in the messages). The removal will take approximately 14 working days from the date of receipt of the request.
• Right to correction: The right to request correction of personal information that is inaccurate or incomplete.
• Age of consent: By using the site, the user declares that he is of the age of majority in his country of residence, or that he has given consent to the use of the site by anyone who is dependent on him and is a minor.
4. Data Security and Payment Processing
• Protective Measures: The Company takes reasonable precautions and operates using an encryption protocol to protect the data.
• Credit Information: Credit card information is not stored at all in the Company's systems. The credit card information of users who perform actions on the site is not stored at all in the Site Operator's systems since it uses an external company for the purpose of clearing credit cards.
• Limitation of Liability: The Company cannot guarantee complete immunity from intrusions and hacks. If a third party manages to penetrate the information or misuse it, the User will not have any claim, claim or demand against the Site Operator. In cases arising from force majeure, the Company will not be liable for any indirect or direct damage.
5. Disclosure to Third Parties
• Commitment: The company undertakes not to sell, transfer, rent or trade personal information with external third parties, except for essential partners for the service.
• Service providers: Information shared with operational providers (shipping, clearing, storage to the extent necessary to complete the transaction).
• Legal disclosure: Information will be disclosed if the company is required to do so by law, a judicial order, or in the event of a violation of the terms of service or a legal dispute.
• Note on jurisdiction: It is clarified that some service providers may be located in a jurisdiction different from that of the user, and therefore the information may be subject to the laws of that jurisdiction.
6. Data Retention Period
• The Company will retain users' personal information only for as long as is reasonably necessary to fulfill the purposes for which it was collected (as specified in Section 2), including for the purpose of complying with legal, accounting or reporting requirements.
• After the need to retain the data ends, it will be deleted or made anonymous, unless otherwise required by law.
7. Policy Changes and Contact Information
• Updates: The Company reserves the right to change or update this Privacy Policy at any time. Changes will be effective immediately upon posting.
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